Privacy policy

Effective Date: 14-01-2025

Eagle Apps (“we”, “us”, “our”) builds Shopify apps (“the App”) and provides related services (“the Service”) to merchants using Shopify to run their online stores.

This Privacy Policy explains how we collect, use, and protect information when you install or use any Eagle Apps Shopify application.

1. Information We Collect
When you install or use the App, we may collect the following information:

• Shop information (store name, store URL, and store owner contact details such as email)
  
• App settings and configuration data (your timer setup, templates, placement configuration, etc.)
  
• Technical information such as device/browser type, IP address, and log details (for debugging and performance monitoring)
  

We do not collect payment card details. Payments are handled securely by Shopify.

2. Shopify Permissions (API Access)
Depending on the app, Eagle Apps may request access to certain Shopify data to provide functionality. This may include:

• Read theme (to enable/verify app embed, placements, and theme editor integration)
• Read products (if required to display widgets on selected products)

• Read carts / storefront context (only if needed for cart page features)
  

We only request permissions required for the app to function properly.

3. How We Use Your Information
We use the information we collect to:

• Provide, operate, and maintain the App
• Save and apply your app configuration

• Provide customer support and respond to your requests
  
• Improve app performance, stability, and user experience
• Prevent fraud, abuse, or unauthorized access
• Communicate important notices about the App (such as updates or service changes)

4. Data Sharing
We do not sell your personal information.
We may share information only in limited situations:

• With trusted service providers used for hosting, monitoring, or support (only as needed)
• To comply with legal obligations or valid requests from authorities

• To protect the rights, safety, and security of Eagle Apps, merchants, and users
  
  

5. Data Retention
We keep your information only as long as necessary to provide the Service and meet legal, operational, or support requirements.
You may request deletion of your data at any time by contacting us.

6. Data Security
We take reasonable precautions to protect your information and follow industry best practices. However, no method of transmission or storage is 100% secure.

7. Your Rights
Depending on your location, you may have the right to:

• Access your personal data
  
• Correct or update your data
  
• Request deletion of your data
  
• Object to certain types of processing
  
  

To request any of these, contact us using the details below.

8. Cookies & Tracking
Our website may use cookies and similar technologies for basic functionality and analytics. You can manage cookies through your browser settings.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us
If you have questions about this Privacy Policy or your data, contact:

Eagle Apps

📧 Email: [email protected]